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Don’t suffer in silence, help is available!

FindFoodBanksBrum has compiled this short list of some key organisations and agencies that can point you in the right direction if you need help, advice or emergency assistance.

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The Money Advice Service

The Money Advice Service helps people manage their money. They do this directly through their own free and impartial advice service. They also work in partnership with other organisations to help people make the most of their money. The Money Advice Service is an independent service, set up by government.

National Debtline

National Debtline is a national telephone helpline for people with debt problems in England, Wales and Scotland. Their service is free, confidential and independent. At National Debtline they are committed to answering your call and then discussing your debt problems with you and the options available to you.

Money Advice Centre

The Community Money Advice Centre (CMAC) offers free, confidential and independent advice to anyone who lives within Birmingham City boundaries. Backed by a Matrix Mark and members of the Institute of Money Advisers, they provide specialist help in both debt and welfare benefits. Advisers are trained and experienced staff who understand that being in debt can be stressful and difficult and provide debt advice to help relieve this.

Birmingham Citizens Advice Bureau

Get advice online now from for practical, reliable, up-to-date CAB information in English, Welsh, Bengali, Chinese, Gujarati, Punjabi and Urdu on a wide range of topics. The information covers England, Northern Ireland, Scotland and Wales and is continuously reviewed by our team of advisers.

Please note some bureaux can only give advice to people living or working in a certain area. Please check with the bureau that they are able to help you.

The Samaritans

Samaritans began in 1953 in London, founded by a vicar called Chad Varah. Throughout his career Chad had offered counseling to his parishioners, and wanted to do something more specific to help people struggling to cope and possibly contemplating suicide. They have 200+ branches across the UK and Republic of Ireland.


StepChange Debt Charity is the new name for the UK’s leading debt advice organisation. Previously known as Consumer Credit Counselling Service (CCCS) they have over two decades experience of helping people become debt free. Their new name is part of a plan to be more visible and vocal and to help even more people.

National Emergencies Trust

The intensity of emergencies in 2017 – from the terrorist attacks in Manchester and London to Grenfell – led the Charity Commission to convene a number of people in the charitable sector to see if there was a better way of responding to national emergencies.

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